Sharon D.September 2026
Proactive installed the garage opener on my door
Opener
Craftsman Garage Door Opener Repair
Same-day repair for Craftsman openers.
- We call you when we're on the way
- Same-day service
One coupon per job. Tune-up: homes only. See all current offers
Maintenance Plan: $89/yr per door2 tune-ups a year, before winter and summer. 10% off parts. Homes only.See plan details →Craftsman openers are common in Northeast Ohio garages. When yours stops working, Proactive Garage Door Repair fixes it, usually the same day, across Brunswick, Medina, Cleveland and 173 towns. We repair Craftsman openers; for new openers we install Genie, LiftMaster and Chamberlain. The estimate is free, and you get the exact price before any work starts. Call (440) 876-4444.
Craftsman Opener Problems We Fix
Most repairs are done in one visit
Motor hums, door doesn't move
Often a stripped drive gear or a disconnected trolley. We replace the gear or trolley and test the opener.
Door reverses or won't close
Usually the safety sensors or the force setting. We clean, realign or replace sensors and adjust the settings.
Remote or keypad stopped working
We reprogram or replace remotes and keypads, and check the receiver and logic board.
Loud, jerky or slow
A loose or worn chain or belt, worn rollers, or a door that's out of balance. We fix the cause, not just the noise.
Opener runs but lights blink
The blinking pattern points to the problem: sensors, travel limits or the board. We read it and fix it.
Time for a new opener?
If your Craftsman opener isn't worth fixing, we'll give you both prices. We install LiftMaster, Chamberlain and Genie openers.
Repair or Replace Your Craftsman Opener?
Most openers last 10 to 15 years. If yours is younger, a repair is usually the better value. If it's older, noisy, or has no battery backup or smartphone control, we'll give you the repair price and the price of a new opener so you can choose. We never push a replacement you don't need.
What We Check on Every Opener Call
- Drive gear, sprocket and trolley
- Chain or belt tension
- Travel limits and force settings
- Safety sensors and auto-reverse test
- Remotes, keypads and wall buttons
- The door's balance, because a heavy door wears out any opener
Smart Garage Features
- Open, close and check from your phone: with the myQ app, you can see if the door is open and close it from anywhere.
- Alerts and auto-close: get a notification when the door opens, and set it to close by itself if it's left open.
- Battery backup: many models keep working for a while during a power outage, so you're not stuck in or out.
- In-garage package delivery: some smart openers work with delivery services that leave packages inside your garage instead of on the porch.
- Keypads and car buttons: an outdoor keypad, or your car's built-in garage button, means no remote to carry.
- Add smart control to your current opener: many openers made since 1993 can be connected with a myQ Smart Garage Control hub, so you may not need a new opener at all.
Right now you get a free keypad with any new opener we install. Ask us which smart features fit your door and your Wi-Fi.
Why Choose Proactive
- Rated 5.0 from 1,800+ Google reviews
- 9,000+ customers served
- Decades of combined experience in residential and commercial garage doors
- Authorized dealer for Genie, LiftMaster and Chamberlain openers and Clopay, Amarr and Wayne Dalton doors
- Same-day service on most calls. Available 24/7.
- Family & locally owned: run by Tony and his wife in Brunswick, OH
- We accept all types of payment, including Visa, Mastercard, Discover and American Express
- Financing through Wisetack, with a soft credit check that won't affect your credit score
- We work with all insurance companies
Available 24/7
Trusted and Trained Experts
Same-Day Service
Money-Back Workmanship Guarantee
Free Estimates
Old Door Removal & Haul-Away
Warranty Options of 1, 3, 5 or 10 Years
Same-Day Service on Most CallsMoney-Back Workmanship Guarantee If our work isn't right, we make it right or refund the labor. Conditions apply.
Our Accreditations
What Does Craftsman Opener Repair Cost?
The estimate is free. The price depends on the part that failed and your opener model. You get the exact price before we start, and weekends cost the same as weekdays.
Rated 5.0 from 1,800+ Google Reviews
Read All TestimonialsWhat Our Customers Say
5.0★★★★★1,822 Google reviews1,942 reviews on Google, Facebook, BBB and NetworxRead all on Google★ Write a review★★★★★
Mervat N.September 2026
Excellent, quick, and professional service! I highly recommend.
Robin L.September 2026
Poactive was very professional and stayed late to repair our springs so there was no problems. Highly recommend!
Spring repair
Derek G.September 2026
Fast and honest repair. Great service and advice. Next day service !
Jared S.September 2026
Quick and effective repair of issue. Friendly.
Pam R.September 2026
Came out during scheduled time. Was quick and efficient.
John M.September 2026
Very friendly and knowledgeable with our door problems. Clearly able to do work professionally. Highly recommend Proactive!
Beth P.September 2026
Installed new door & opener. Great service from initial service appt to installation.
Opener
Rijesh B.September 2026
Excellent service and highly recommended! I called them initially for routine garage door maintenance, but during the inspection, they identified that the spring was broken. I had been experiencing issues in the past with the garage door not opening or closing properly, and they were able to identify the underlying problem quickly. They recommended replacing the spring with higher-quality rods and drums, and I’m very happy with the result. I could immediately feel the difference after the repair—the garage door feels much stronger, smoother, and more secure than before. The team was professional, knowledgeable, and took the time to explain what needed to be done and why. I really appreciate their honest recommendation and quality of work. Great experience from start to finish. I would definitely recommend them to anyone needing garage door repair or maintenance!
Spring repair
Narsimha K.September 2026
We called proactive they came on time and great service and wonderful to work with the company
Apex H.September 2026
I had a great experience with Proactive Garage Door Repair for my new garage door installation. The team was professional, knowledgeable, and did an excellent job from start to finish. They arrived on time, explained everything clearly, and made sure the installation was done properly. The new garage door looks great and works perfectly. The pricing was fair, and the whole process was smooth and stress-free. I highly recommend Proactive Garage Door Repair to anyone looking for a quality garage door installation!
New door
Edvaldo N.September 2026
Proactive company replaced the conver kit, very good quality and, great job! Thanks
Frequently Asked Questions
Do you repair Craftsman garage door openers?
Yes. We repair Craftsman chain, belt and screw-drive openers, including older models.
Do you install new Craftsman openers?
No. For new openers we install Genie, LiftMaster and Chamberlain, as an authorized dealer for all three.
Why does my Craftsman opener hum but the door won't move?
Usually a stripped drive gear, a disconnected trolley, or a broken spring making the door too heavy. Stop pressing the button and call us.
Can you program a new remote for my Craftsman opener?
Yes. We carry compatible remotes and keypads and program them on the spot.
Do you offer financing, and do you work with insurance?
Yes. We accept all types of payment, including Visa, Mastercard, Discover and American Express. Financing is available through Wisetack for new doors, openers and larger repairs, and we work with all insurance companies. Checking if you qualify is a soft credit check, so it won’t affect your credit score. You get a decision in seconds. All financing is subject to credit approval. If a car or a storm damaged your door, we can give you a written estimate and photos for your claim.
Craftsman Opener Repair Service Areas
We install and repair openers across 173 towns in Northeast Ohio from our Brunswick office.
Schedule Your Opener Repair
Call (440) 876-4444 or send us your details and we'll call you back.
GET A FREE QUOTE TODAY
