Broken Garage Door Spring Repair in Medina, OH

What We Did on This Medina Job

The photos and video above come from a broken torsion spring call in Medina. Our technician replaced both springs as a matched pair, because springs on the same door are the same age and the second one usually breaks soon after the first. Then we lubricated the moving parts, balanced the door so it stays put when lifted halfway by hand, and finished with a full safety check, including the opener’s auto-reverse.

Signs Your Garage Door Spring Is Broken

A broken spring is the most common reason a garage door suddenly stops working. Most people notice one of these first:

• A loud bang from the garage, often when nobody was using the door.
• A gap in the spring above the door, where the coil has split in two.
• The opener hums or the door rises a few inches, then stops.
• The door feels far too heavy to lift by hand, or it drops fast when you let go.
• The door goes up crooked, or a cable hangs loose next to the drum.

Why Springs Break in Ohio Cold

Every time the door opens and closes, the spring winds and unwinds. That is one cycle, and a standard spring is rated for about 10,000 of them.

Cold weather is what usually finishes a tired spring. Steel gets more brittle as the temperature drops, so a spring near the end of its life often snaps on one of the first freezing mornings of the season. Road salt and wet snow add rust to the coils, and rust adds friction every time the spring turns. That is why our spring calls pick up when Northeast Ohio winter arrives.

Torsion or Extension: Which Springs Do You Have?

Look above the closed door. If there is a spring wrapped around a metal bar across the top of the opening, you have torsion springs, like the door on this Medina job. Most newer homes have them.

If the springs run along the horizontal tracks on each side of the ceiling, you have extension springs. They are more common on older or lighter doors. Each one should have a safety cable running through it, so a broken spring cannot whip around the garage. Both types are wound under high tension, and our trucks carry both, so most springs are replaced in a single visit.

Why a Broken Spring Is Not a DIY Job

A garage door can weigh 150 to 400 pounds, and the springs hold that weight. Winding or adjusting a spring without the right tools is one of the most common causes of garage door injuries. A spring that is the wrong size will also leave the door out of balance and wear out the opener.

While you wait for help, leave the door where it is, unplug the opener and do not try to lift the door by hand. If the car is stuck inside, give us a call at (440) 876-4444 and we will tell you what to do next.

What a Spring Repair Visit Includes

1. We give you the price on the phone before we come, and the estimate is free.
2. A real human answers 24/7, we’re often at your door within 1 hour, same day on most calls, and we call you when we’re on the way.
3. We measure the old spring (wire size, inside diameter and length) so the new pair matches your door.
4. We replace the springs, check the cables and drums, lubricate the moving parts and balance the door.
5. We test the opener’s auto-reverse before we leave.

Right now you can save 15% on broken spring replacement. See all current offers. For more detail on parts and options, visit our garage door spring repair page, or read what to do (and not do) with a broken spring. Live in town? Our garage door repair in Medina page covers the rest of our work around Medina.

Broken Spring Questions

Is it the spring or the opener?

Unplug the opener and look at the springs above the door. A gap in the coil, or a door that feels like a dead weight, points to the spring. If the springs look whole and the door lifts easily by hand, the opener is the more likely problem. Not sure? Call us and describe what you see.

Can I still use the door until you get here?

Please don’t. Pressing the button again can strain the opener, bend the door or throw a cable off the drum. Leave it closed if you can, and keep people and pets away from it.

Do you take spring calls in Medina on weekends?

Yes. Day or night, a real human answers your call, never AI. Our technicians are nearby, so we’re often at your door within 30 to 60 minutes, and same day on most calls. We act right away, give you an arrival time on the phone, and call you when we’re on the way.